Anglesey- A beautiful Welsh gem

 

11693923_848380588613239_8950680401307146916_n

Last weekend I went to Anglesey, which is an island in the North of Wales. I went for three days, and it was lovely. I always had it in my head that Anglesey was a much smaller place than it actually is. I don’t think a lot of people realise that it’s kinda big. Rich’s family own a cottage in Treaddur Bay, right near the beach, and it’s so beautiful. The above picture is a sunset taken on the beach there. We drove down from Manchester on Thursday night after work. We were expecting it to take around two and a half hours, but it actually only took about one and a half, which was pretty good going.

13892291_1019688664815763_2443789431086203863_n

On our first day, we went up to Chemlyn bay which is on the north of the island. It’s absolutely breathtaking. There’s pebbled beaches, blue sea, and it feels like there’s nothing for miles around. We spent hours just wandering on the beach, taking pictures of the views, and just enjoying being somewhere so relaxing.

14040141_1022194431231853_5731118752594647365_n

On the second day, we went to Beaumaris, which on the east of the island, right near the Menai bridge. It was such a lovely little town. We spent a few hours going round the little independent shops. Rich bought me a gorgeous handbag for Christmas (I know it’s a while off but you can never start too early), and we also visited lots of galleries, a Chilli shop, and shops full of trinkets. After a few hours of shopping, we went to an amazing fish and chip shop and had a walk down the pier, and walked along the sea front which had views of the Snowdonia national park.

13912444_1020785198039443_6658673826864453122_n (1)

13900274_1022194504565179_4638450287496857831_n

On the last day we were there, we went to Newborough which is on the south of the island. If you’ve ever been to Formby Beach in Merseyside, it’s quite similar to that. There’s a massive pine forest which borders the beach, and there’s also an island called Llanddwyn Island which is stunning. It has a little lighthouse, a ruined church and lots of little coves. I wish it had been slightly sunnier on the day we went as it would have been perfect for a picnic. It’s quite a walk so you need to take your walking shoes, but it’s definitely worth it.

14034939_1022194804565149_4040697289858910143_n

14037458_1025375584247071_1823415944_o.jpg

14012579_1025375547580408_1791654394_o.jpg

13939470_1022194867898476_1986187784787012755_n

It was a fabulous weekend, and I can’t wait to visit again. If you need somewhere relaxing to charge your batteries, then definitely check out Anglesey, as it’s full of hidden gems! How many of you have been to Anglesey before?

 

Advertisements

Any job is a real job: Social Media Servicing Advisor

be0943a5f13e96963dd188ce6b6f811b

As many of you know, I recently decided I wanted to start a bit of a blogging series with the phrase ‘Any job is a real job’ in mind. I wanted to raise awareness of the different industries out there, and I asked for all of my readers help. I feel really lucky that some of you responded.If you missed my previous articles about this, then click here.

 First up is Cameron, from over at Cameron D Hamilton. He writes a great blog with an emphasis on poetry and self reflection, and I really love his work, so I was very pleased when he contacted me to tell me about his job as a Senior Social Media Servicing Advisor:

So, let’s begin with a few basic facts.  My name is Cameron, I’m 29 and I work in corporate Social Media for a major UK bank.  I’ve been in my current position for over a year.

Explain your job role (title, daily duties etc)

At this time I hold the title of Senior Social Media Servicing Advisor.  The job itself consists of moderating several social media and website channels for the bank.  My department moderates four Twitter handles, two Facebook accounts, the website ‘live webchat’ service and two customer enquiry email services.  I came into the department to handle Social Media so I tend to focus my attention on the Twitter and Facebook content.  It’s more a preference for me, it actually works out well with our team dynamic as some of my colleagues prefer the more formal nature of the email channels.

On a normal day I’ll spend my time responding to enquiries received and also post attention grabbing content, over the Twitter channel specifically, in order to grow the brand and attract attention.  As a team we’re also tasked with monitoring public relations through Social Media, logging and reporting positive and negative reports of the bank.  As a department we have little power to effect change the way the bank presents itself, essentially we’re information gathering.  It can get a bit frustrating when the same criticisms come up and nothing is done but I’m sure there must be a good reason, or at least I hope.  The vast majority of the time is spent moderating the channels making sure that all messages received are responded to, make sure we can avoid potential PR issues and make sure customers are protected.

(A funny story on making sure our customers as kept safe over social media.  I once had to deal with a customer of the bank who was a financial dominatrix and was posting her bank details over Twitter in order to get tributes from her admirers.  Her profile was certainly NSFW.  I got in touch with our information security team and they got a Fraud officer to get in touch.  We got told she was warned the following day but clearly didn’t listen as a few weeks later she done the exact same thing.  You can’t help everyone!)

More than any other department we liaise with several different areas of the business on a daily basis, sometimes it can be simply feeding back praise, looking for more in depth info or a certain subject (mortgages, urgh) or getting complaints handled.  This is quite common as you can imagine, everyone love to moan over Twitter and we try to help.  Often it’s really easy people are being lazy wont visit the bank or call in, ‘help us to help you’ doesn’t enter into their minds.  Sometimes it take a little more to handle but it’s our job monitoring Social Media to make sure that voice gets heard and helped.

As a senior advisor I also research and create reports for the leadership team of the bank.  The most frequent is a weekly feedback presentation that is made for the weekly leadership meeting.  Takes about three to four hours and I usually do it if I’m working on a Sunday, it’s monotonous but I quite like it.

Also due to the main office site being a contact centre the team has been lumbered with some irritating telephone lines.  These are low call volume, maybe four calls over a shift max.  In addition to this in order to keep product knowledge fresh there are weeks where I will take general customer service phone calls or work the Internet Banking Helpdesk while another member of the team assumes moderation duties on Social Media.  It’s you’re standard shift rotation deal.

How  did you got into your job? (e.g qualifications, experience etc)

I’m a Media graduate, I spent five years studying through various college courses and university.  I went from wanting to work in film production, with an eye to direct, but found that I enjoyed writing more.  I put a lot of that down to my social anxiety, being able to create a barrier means I can work more effectively.  Its why I like working in Social Media.

The academics didn’t get me exactly where I wanted to go and I drifted through mostly Customer Service positions while trying to write.  Before I took my current position I was working as a general Customer Service Rep in the same bank at the same centre.  Due to my qualifications, my vast experience from working in the bank for so long and my eccentric passion the job was mine.

At the time I applied I was leaving the company, I had reached my glass ceiling and had been applying for writing and Social Media vacancies so when one came up from my current employer it just made sense.  The company thought so too.

What do you like about your job?

I like the ability to write and be creative.  That’s what sold me on the job, to try and engage with customers differently than I had been over phone calls.

Using my experiences as a writer to give some personality to the Social Media accounts, show we care, we want to help but that we’re real.

I really like the people in my team, it’s a great group of personalities and you need that in Social Media.  Of course I win the award for most eccentric but I set a very high bar.

Honestly it’s an easy job.  With the knowledge I gained working telephone customer service the job of moderating is ridiculously easy.  That lack of stress makes my life a lot easier with all the other stresses I have

The Social Media team itself is very young, its only in its second year.  I love being able to shape the voice and make a mark on the landscape.  Not to denigrate my colleagues but you can tell the difference in language and passion when I’ve sent a message compared to someone else.  It’s a great feeling to see that your voice is the one that people like.

What do you hate about your job?

The pay (hahahaha!!!) Serious though, its horrific.

The politics of the office are very annoying, as a contact centre the focus is on phone calls so my team gets treated horribly as if it’s our fault that calls are queuing because we’re not on the phone.  My employer doesn’t know how to handle digital operations and doesn’t understand the job we do.  This means arguments with management figures trying to assert authority when they have none and acting like children when they don’t get their way.

I don’t drive so the commute is pretty bad at times.  I take three buses and as much as it gives me time to listen to my favourite podcasts it does give me a little less free time.

Due to working in the banking industry, it’s a secure paperless environment which is murder or a writer who likes to have a note pad if they’re inspired by something…or maybe just wants to colour in on a slow day.

To be honest the job is great.  It’s the office I hate.  If I could do the same job somewhere else I’d be a lot happier.  I think if there’s any lesson I could impart it’s don’t give up on something you want to do because the people you work for are idiots.

Where do you want to be in five years time?

There’s two answers to this.

Answer one is writing professionally, taking what I do on WordPress and making money off my words.  I want to write like a lot of people here so If I can I’d like to get published and make my living from literature

Answer two is Social Media Project Management.  I’m not keen on actually managing staff, its just not interesting, I want to create and run projects.  Move out of the moderation and more into  the marketing the brand growth.  I do a little of this right now but I really want to advance into building content to get people talking and make the best use of Social Media.  It won’t be with my current employer, I have way too many issues with them and their ineptitude in the digital world.  I find this hard to answer because I’ve never been one for planning ahead.  Probably why I’m so far behind.

I want to say a big thank you to Cameron for this, as I found it really interesting. I’m looking to go into a similar career myself, so it was great to get an in depth view of what to expect. Does anyone else work in this industry? What do you think? Or do any of you want to go into this industry too?

 

A New Idea

e0f8b3e47b11becd005bd0c41af36f33.jpg

As many of you know, I recently wrote a blog post called ‘Any job is a real job’ which you can read here. It was a post about the status of employment in the UK, and also about dealing with other people’s opinions about what your job is, particularly if you were working in a sector such as the retail or hospitality industry where employees do not gain the recognition that they deserve for their hard work. I was really pleased with how many people I’ve had message me about their thoughts on the subject, and it was then that I had an idea.

I would love to do a blog series on people’s jobs. I want to know what industry you work in, what you enjoy about your job, what people’s opinions of your job are etc, and I want to publish an interview on it. I want to try and raise a bit more awareness of the ins and outs of the working world in ALL sectors, whether you’re working in an office or a fast food restaurant. I’m not asking you guys to tell me exactly where you work, but just more of a general idea of what your job is.

As a student, I feel it could also be beneficial to other students to see how you got into that job industry, what qualifications you have, and what your future plans are.

If you’re interested in being interviewed then please leave me a message in the comments below, or if you feel more comfortable emailing me your thoughts, then my email address is BethJ143@hotmail.co.uk.

I’m really excited to hear your thoughts on this idea, and also looking forward to learning more about my readers.

Once again, thank you all for reading! 🙂

Love,

Beth x

The ‘glad to be alive’ feeling

257afaa0e90e543dbd5d042213fb6d4c

Is it just me who gets a certain sort of feeling when they’re somewhere really special? I’m talking about that feeling you get when you’re watching a glorious sunset in shades of orange, red and pink, the feeling you get when you’re driving in a car near the beach with the windows down, your favourite song on and beautiful sunny weather, the feeling you get when you step off the plane in a foreign country and it’s vibrant, and new, and amazing. The best way to describe it is probably to call it the ‘glad to be alive’ feeling. It’s euphoric.

I think a lot of us spend the majority of our time on this earth worrying about our daily lives, worrying about exams, about work, about our appearance, about our relationships. We don’t focus enough on the happy moments. We take what we have for granted. The problem is we’re not really living when we do this. We’re simply existing. I’m not going to be unrealistic and suggest that we wake up every single morning with a massive grin on our face, but I do think that we should embrace those mornings where we do wake up feeling happy and joyous.

Like most people, I’m guilty of waking up in the morning and having a good grumble about what lies ahead. I focus on the negative in situations instead of the positive, but all the while I should be concentrating on what will next give me that ‘glad to be alive’ feeling. I think it’s important to remember that there are people out there who have a much harder life than we do. They don’t have the same opportunities and the same resources that we have. Their search for their ‘glad to be alive feeling’ is so much harder than it is for us.

Last night I was lucky enough to go and see one of my favourite bands in the world live. As the crowd sang in unison, and the stadium was lit up with fireworks, lights and technicolour, I felt that ‘glad to be alive’feeling. This morning I woke up feeling happy and I still have the remnants of that feeling.

Tomorrow when I wake up and grumble about how early it is, or complain that it’s raining outside, I’m not going to forget that feeling. I’m going to do everything in my power to create it again as soon as possible. At the end of the day we all only have one life so we should do everything that we can to capture every moment that will bring us that feeling of being in harmony with the world. We’re blessed to have everything we have and life isn’t something to be taken for granted.

What do you think?

Reverse Bucket List

85c3999dba3d81a221bcf8597bbab2e1

I wrote a post on my bucket list last week that you guys seemed to really enjoy. Therefore, I thought I’d try doing a reverse bucket list. For those of you who don’t know what that is, it’s basically a list of things I have achieved rather than things I haven’t achieved. I hope you guys enjoy this 🙂 

Swam in the ocean, passed college with at least three B’s, gone to university, moved out of my parent’s house, started to drink more water, learnt how to cook, started my first internship, got my first job, went on a plane for the first time, visited Italy, fell in love, stayed out all night, went through my first breakup, learnt how to stand on my own two feet, travelled alone, started driving lessons, went on a gondola ride in Venice, climbed right to the top of the Eiffel Tower, visited the castle where Harry Potter was filmed, visited Harry Potter studios, went to a musical, went to a ballet, volunteered with a non profit organisation, visited the National History museum, became a tourist in my own town, hosted a dinner party, sang in a taxi, watched a sunset abroad, went to two different festivals, saw Juliet’s balcony in Verona, started a blog, had a LOTR movie marathon, got a piercing, dyed my hair a completely different colour, worked at an airport, moved twice, read over 100 novels, conquered my fear and rode the tallest rollercoaster in the UK, donated to charity.

My Bucket List

There’s a lot of things that I’d love to do in my life, and I like to think that one day (fingers crossed) I’ll complete them all. This list is far from complete, as I know I’ll add more as I grow older and want different things out of life. 

dcbdf0d7a271495da3313c0025c1265d

Own a car, live abroad, own a pet, buy every book that I want, sky dive in a beautiful country, write a novel, get into photography, go to a drive-in movie, go to an opera, buy my own house, go on holiday alone, go to an all night beach party, cut a fringe into my hair, go for a spa weekend, build a successful career, sit front row at a fashion show, fly in first class, attend a foodie festival, travel around America, drive down the California coast, stay in a five start resort, visit a vineyard to go wine tasting, cook a Sunday dinner, go for afternoon tea, go out for a meal and have three courses of dessert, visit Santorini and see the world’s most beautiful sunset, run my own book club, complete with coffee and cake mornings, do a charity run, learn a new language, learn to play the piano, attend the gym every week day, try a yoga class, learn to iceskate, spend Christmas in Australia, see the Northern Lights, get married, swim with dolphins, learn to surf, watch the sun rise over the sea, climb a mountain, create my own recipe, learn more about astronomy, watch a Broadway show, run out of pages in my passport, experience Christmas in New York, live near the beach, learn to horseride, have dinner on a rooftop terrace in Paris.

What do you have on your bucket list?